CONDITIONS OF SALE


Premise

These conditions of sale apply only to the "Shop di Dea Moneta" (identified with the URLs starting with https://www.deamoneta.com/shop/).

The Dea Moneta portal also hosts sales in auctions and price lists organized by third parties (for example for URLs starting with https://www.deamoneta.com/auctions/): for these sales, Dea Moneta acts only as a technical service and IT and is not involved in the sale. By participating in auctions or by purchasing from price lists other than the Dea Moneta Shop, the conditions of sale of each individual dealer / auction house must be considered, who will manage the sale in complete autonomy.


Ownership of the site

The website http://www.deamoneta.com/shop/ is owned by Dea Moneta s.r.l. with registered office in Via Consiglio dei Sessanta n. 99, 47891 Customs Republic of San Marino (C.O.E. SM26102), and is aimed at the sale of products online.

Only the products sold in the Dea Moneta Shop (https://www.deamoneta.com/shop/) are sold and shipped directly by the company Dea Moneta s.r.l.


Acceptance of the general conditions of sale

By placing an order in the Dea Moneta Shop, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general conditions of sale and payment transcribed below.

These general conditions of sale, together with the conditions regarding the methods of delivery and payment of the goods, form an integral part of the sales contract concluded between the Customer and Dea Moneta s.r.l.

The following general conditions of sale prevail over any other indication that may be placed on the orders sent to us by the Customer. The obligations that will arise between the Customers and Dea Moneta s.r.l. will be governed by these general conditions of sale and for anything not provided for in them, the customs and law of San Marino will be applied.


How to purchase

To purchase the items, add them to the cart by selecting the desired quantity. It is possible to buy only the items available.

Unavailable items cannot be purchased or ordered. In the event that the system mistakenly allows you to order items that are not available (for example due to a problem of synchronization of stocks or simultaneous purchases), the order will be considered valid only for items that are actually available. The customer can choose whether to cancel the order completely or be refunded for the amount paid for the items not available.

The system calculates the shipping costs for many destinations. If the system is unable to calculate the shipping costs for the selected destination, it will be possible to proceed with a non-binding order and the shipping costs will be provided later.

After confirming the purchase, the billing data must be filled in. If you wish to send your order to an address other than the billing address, you must fill in the appropriate "Shipping address" field.

It is possible to add and remove items in the cart until the order is confirmed.

After confirming the order, it is possible to complete the purchase by proceeding with the payment.

The customer will receive an order confirmation email with a summary of the items purchased. The acceptance of the order by Dea Moneta s.r.l. is to be considered confirmed only after receipt of the invoice (not the order confirmation) by e-mail to the e-mail address communicated by the Customer.

Dea Moneta s.r.l. reserves the right, at its sole discretion, not to accept orders.

In order to make purchases, it is not necessary to register on the Site. However, only by registering on the site will the purchases be linked in the customer's order archive.

The Customer undertakes to verify the correctness of the data in the order confirmation email and to promptly report to Dea Moneta s.r.l. any errors or omissions.

The order confirmation email contains the following data:

  • Order number and date
  • Order header and invoice address
  • Shipping address if different from the invoice address
  • Items, quantity, price
  • Cost of transportation
  • Total order amount

Purchases made through e-commerce are guaranteed until the availability offered for sale on our site is exhausted.


Prices

The sales prices of the products published on the Site include TAXES.

Prices may vary depending on the availability of the goods.


Payments

The following payment methods are accepted:

  • credit card (MasterCard and Visa)
  • bank wire transfer

Payment must be made at the same time as the order.

In the absence of payment within 5 working days of the order confirmation, it will be canceled.


Transport

All transport costs are charged to the customer. The cost of the

transport is calculated automatically by the system. Dea Moneta s.r.l. reserves the right to change transport costs in the case of particularly heavy or bulky lots even after order confirmation.

 

Orders are shipped by courier.

For shipments that cannot be calculated by the system, please contact Dea Moneta s.r.l. for the calculation of transport costs.

Any customs duties and import taxes, where due, are the responsibility of the buyer.

Upon delivery of the goods, the customer is required to check the package by verifying that the packaging is intact and not altered. In case of anomalies, the customer must contest the shipment by putting the word "RESERVE" on the delivery document by the Courier.

The control of the goods inside the packages must take place within 48 hours of delivery with the obligation to immediately report any discrepancies in the product or by registered letter with return receipt or by sending an e-mail to info@deamoneta.com.

Without these precautions, no fault can be attributed either to the courier or to Dea Moneta s.r.l.

If the goods were not collected for any reason and therefore returned to the sender, the goods will be returned only after the shipping costs and related administration costs have been reimbursed.


Delivery time

The goods are shipped by courier on average within 2 working days after receipt of payment for the full amount.

The customer will receive the shipment code via email in order to view the delivery status online.

The expected delivery times are on average 2-5 days from shipment in the Italian territory.

No responsibility is attributable to Dea Moneta s.r.l. for delays or non-delivery.


Returns

Dea Moneta s.r.l. accepts returned goods only by agreement. For a possible return it is necessary to contact Dea Moneta s.r.l. by email within 7 days of receipt of the order.

Returns of personalized items will not be accepted.

Returned products must be in perfect condition inside their original packaging, otherwise they will not be refunded. The return must be sent within 7 days from the acceptance of the return by Dea Moneta.

The return shipping costs are charged to the customer.

The reimbursement of the lots will be made by bank transfer within 30 days of receipt of the lots.


Jurisdiction

For any dispute concerning the purchase from the Dea Moneta s.r.l. the Court of the Republic of San Marino will be competent.


Customer assistance

For questions relating to purchases, please write an email to info@deamoneta.com or send a message via WhatsApp to +39 337 1010712.


The conditions of sale are translated into multiple languages. In the event of a dispute, the Italian version will prevail.

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